Web applications have emerged as the next big thing in the market – as they are popular among customers as
a potential branding system. Like any other software, web applications needed to be constantly maintained,
but it’s an aspect that is rarely emphasized upon. Be it a high-end software or one by a small development
agency, web application maintenance is generally thought to be an unnecessary extra cost. Yet, it is something
that can work wonders. Here’s what a good web application development company should know about web
maintenance and how to do it.
Maintenance is a long-term project
To be honest, most software development firms do not engage in web application maintenance at all. Though
professionals often toy with the idea of the same, they never really materialize to reality. Yet, we should always
update the application as per new developments instead of worrying about essential upgrades and
optimizations that the customers might not be interested in. If we try to bring these updates to the surface
through stealthy means, it means that we don’t trust our product enough.
The application in question becomes the next trending thing
It can be a tough job to persuade clients that web application is essential for a successful product. Clients
believe that there is no budget to constantly upgrade applications with features that nobody is interested in,
and make their product seem expensive. However, it is our job to explain that their applications need
maintenance otherwise they would be quickly forgotten as a stagnant product.
Saves time and money in the end
You can save a great deal of money and time by introducing the customers to different updates that have
maintenance as its motive. For example:
- Limited ‘free’ time for small changes to the website
- Access to project development for clarifications
- Reporting progress versus KPIs (for example, search volumes and traffic search)
- Reporting on server updates, development work, and downtime
Make things easier by asking for a couple of extra days to develop a complex reporting user interface for the
database for offline processing. Moreover, run a preset SQL inquiry to manually arrive at the same results.
Though this seems to be an unimportant task, it will add a great deal to your customer value in the long run.
When it comes to maintenance, do the following:
- Monitor codes as they will experience damages and resource issues over time; work on them when
alarms are triggered.
- Fix bugs as soon as possible; eventually, the client will need to start paying for bug-fixing a project.
- Third-party libraries such as PHP 5.6 to PHP 7.1 need to be updated by making changes to the code base.