Challenges / Business Problems
Build product with features like
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Ability to track Loan Applications
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Ability to assign a stage to the team members (Enquiry / Application / Sanction / Disbursement). And the application should automatically move to the next stage when the previous stage is mark as DONE.
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Facility to easily record the day-to-day communication / status on all the loan application.
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Loan consultant should be able to know who is working on how many applications and what is the status of each application.
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Customers should receive the status automatically on a progress of the application.
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Loan Consultant should be able to get the reports to be suggest a switch to another bank as per the interest rates.